Alenatro Support

Alenatro’s layouts are carefully designed premium layouts for Joomla and WordPress, specifically built for the YOOtheme Pro Page Builder. They are ideal for anyone looking for a professional, elegant, and easy-to-manage website without the need to write code.

Not necessarily. Our layouts are designed to be user-friendly, even for beginners. If you know the basics of Joomla or WordPress, you’ll be able to easily customize them to suit your needs.

Our layouts are 100% compatible with Joomla and WordPress through YOOtheme Pro, and they do not support other platforms.

Yes, you can use the layouts on as many websites as you like, depending on your active subscription.

Of course! Each layouts comes with a live demo where you can see how it works and explore its features.

Yes! All our layouts are 100% responsive and adapt perfectly to mobiles, tablets, and desktops. They are also SEO-optimized to load quickly and perform better in search engines like Google.

No! Our layouts are designed to be easy to use, even for beginners. You can change everything through the YOOtheme Pro drag-and-drop builder.

The process is simple:

1. Select the package that suits your needs.
2. Complete the payment using a credit or debit card.
3. Get instant access to your account and choose the layout to start building your website.

No, access to updates and support requires an annual subscription. With the purchase of a package, you receive 12 months of free updates and support. After the first year, you can renew your subscription to continue receiving updates and technical support.

The full layouts package (Joomla & WordPress)
Access to installation and setup instructions
12 months of free updates
Email support

Yes, we provide invoices for every purchase. You can download it from your account or request us to send it to you.

Login details are sent automatically via email immediately after your payment is confirmed. If you do not receive your order confirmation or login details within one hour, please contact us at support@alenatro.com so we can promptly check the status of your order.

At the moment, purchasing a single Layout is not available. However, you can download a free layout from the Joomla WordPress Layout pages on our website.

After downloading the Layout file, you can install it via Joomla or WordPress using the YOOtheme Pro Builder admin interface, by following the instructions we provide.

All Layouts are designed to work with YOOtheme Pro. To take full advantage of their features, installation of the plugin is required.

Yes! Our Layouts are 100% customizable through the YOOtheme Pro Builder.

Yes, each Layout includes installation instructions and documentation for its core features, accessible through your account.

If you encounter any issues, you can contact our support team or refer to our documentation.

Yes, our Layouts support the creation of multilingual websites in Joomla and WordPress.

Yes, we provide support either via email or through our FAQ base, regarding the installation and usage of our Layouts. Rest assured that in case of unexpected Layous errors, our team will identify and resolve them promptly.

All purchases include 12 months of free updates to ensure compatibility with the latest versions of Joomla, WordPress, and YOOtheme Pro.

Yes! We continuously update our Layouts to ensure they are always compatible with the latest versions.

Yes, the license is valid for as many domains as you like. You are free to transfer the Layout to any domain, in accordance with the terms of the package you purchased.

Yes, we can handle custom modifications or create a Layout exclusively for you. Of course, this will involve an additional cost, which will be agreed upon between us.